Welcome to Surf Pro Shop! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. User Access and Responsibilities
1.1 Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.2 Prohibited Activities

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited activities include but are not limited to hacking, data mining, and unauthorized access to our systems.

2. Product and Service Description
2.1 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.2 Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that the descriptions, colors, or other content on the site are accurate, complete, reliable, current, or error-free.

3. Order and Payment Terms
3.1 Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or issues identified by our fraud detection systems.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is due at the time of order placement. By providing your payment information, you confirm that you are authorized to use the payment method.

3.3 Shipping and Delivery

Orders are processed within 1-2 business days. We offer standard shipping via DHL or FedEx (10-15 business days) and free shipping via EMS for orders over $50 (15-25 business days). Shipping times may vary during peak seasons.

4. Returns and Exchanges
4.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as when received. Due to hygiene reasons, ear plugs, kid’s swimwear, and men’s swimwear are non-returnable.

4.2 Refund Process

Refunds will be issued to the original payment method within 5-10 business days after we receive and inspect the returned item(s).

5. Intellectual Property
5.1 Ownership

All content on the website, including text, graphics, logos, and images, is the property of Surf Pro Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Liability Limitations
6.1 Disclaimer of Warranties

The website and its content are provided “as is” without any warranties, express or implied. We do not guarantee that the site will be error-free or uninterrupted, or that defects will be corrected.

6.2 Limitation of Liability

Surf Pro Shop shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the site or the products purchased from us.

7. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 4553 Dye Street, Mesa, US 85201

Thank you for shopping with Surf Pro Shop. We appreciate your trust and are committed to providing you with the best possible service.